How much does AI phone answering cost for an auto shop?
AI phone answering is $250 per month with no setup fee. We agree on call coverage, expected volume and the follow up process before activation. Missed call textback is a separate and simpler service at $250 to set up plus an optional $50 a month for support, with carrier charges paid directly to the provider.
Can it work with my shop’s existing phone number?
Often yes, by forwarding calls that your team does not pick up. Whether it works depends on your carrier and your current call routing, so that gets checked before anything is agreed. I cannot promise every carrier, every phone system, or a specific number will work until I have looked at yours.
Does it book repair appointments?
No. The proposed shop setup captures a request, including the time the caller would prefer, and your staff confirm it. Writing into a shop calendar or management system such as Tekmetric or Shopmonkey requires a separately scoped and verified integration, which is not part of the launch scope.
What happens after the call?
The intended workflow is that the request is stored, sent to the person your shop names, and returned by that person. I am rebuilding and failure testing that delivery path before any paid rollout, so I will not yet claim to you that a captured request reliably reaches staff. Until I can show it failing safely, treat delivery as unproven.
Is the demo line my shop’s receptionist?
No. (513) 960-7996 is a recorded demonstration of a fictional auto shop, shared by everyone who tries it. It is not configured for your shop, it is not a San Antonio number, and it cannot accept real repair appointments.
Can I talk to a person instead?
Yes. Dominic answers the business line at (210) 802-8945. That is a separate number from the demonstration. The launch scope does not include a promised live transfer from the AI to a person, because that has not been verified on a shop’s phone system.
Will this bring my shop new customers?
No. It handles people who are already calling you. If very few people call your shop, this is the wrong purchase and you need demand, not call handling. What it can do is stop existing callers from disappearing when nobody can pick up. Whether that turns into completed work depends on your team returning the calls, which is why the pilot measures returned requests and completed jobs rather than call volume.